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Janet Davis Music

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***JDMC is an Authorized Gibson Bluegrass Internet Distributor for all Gibson Banjos, Gibson Mandolins and Gibson Dobros***

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OR CALL 800 933 5362 FREE SHIPPING - USA with purchase of any Gibson Banjo, 
Mandolin or Dobro,  (UPS/FedEx Ground USA).  
This will be adjusted on your final invoice.

Gibson Shipping & Return Information

FREE SHIPPING with purchase of any Gibson Banjo, Mandolin or Dobro, (ground USA). This will be adjusted on your final invoice. FREE 5th String Spikes Installed on any new Gibson Banjo. (If you have a preference, please indicate the fret positions in the Comments Line of the order form.)

FREE SET UP: Each instrument is personally inspected & professionally set up before it ships to you. If you have a special request, include this in the comments line, and we will do our best.

Note: A personal confirmation of your online order will be sent to you from our offices the following day after your online order is placed, (or on Monday if your order was placed on Friday, Saturday or Sunday.) A copy of your invoice will be included with this confirmation. ou will receive an email with the tracking number,when your instrument is ready to ship to you, so that you can follow it to your door. Please allow 10-14 days for receipt of your instrument.

ACCESSORIES SHIPPING CHARGES:

Continental USA
UPS Ground or US Postal Service
Note:
Instruments shipped only by UPS or Fed Ex
(Postal Service not available for instruments)


Stands: ADD $3.95 for each Stand
Wall Chart shipping: $4.80 additional
Cases for banjo, guitar, mandolin etc: $42.95. Some cases more. (Hoffee case: $45.00) See item. Small Cases for fiddles, autoharps, etc: $25.95
Large instruments like banjos, guitars, mandolins etc.: $42.95
Small instruments - ukuleles, etc: $25.95
We charge actual shipping price for upright basses:  Between $100 - $200 in US.


Other Items - Shipping Charges:
Under $25.00: $7.95
$25.01-$40.00: $8.95
$40.01-$55.00: $9.95
$55.01-$70.00: $10.95
$70.01-$85.00: $11.95
$85.01-$100.00: $12.95
$100.01-$125.00: $13.95
$125.01-$150.00: $14.95
$150.01-$200.00: $16.95
$200.01-$250.00: $18.95
$250.01+*: $19.95 (except for items specified)


RETURNS:
If there is any problem with your order, call our Customer Service Department immediately. We want to provide the best service in the industry. Due to our growing sales volume, we may be on the phone when you call. If you get our answering system, leave a brief message and a phone number. We will return your call that day, or the next morning if you call after we close, Central Time.

All Returns Require:
1 . A "JDMC" Return Authorization number from JD Music Customer Service.
2. A copy of the invoice included with the authorized return.
3. Merchandise must be returned within 10 days.
4. All returns must be in new, resellable condition with all original packaging.
5. No returns accepted for banjo heads which have been installed.
6. No returns accepted for DVDs, Books, Videos or CDs unless defective. These will be replaced with the same title only.


PLEASE NOTE: Restocking fee: Returns within 3 days: 3%, after 3 days up to 30 days, 10%; 30-60 days: 15%. This is due to the time spent and paperwork involved.
*Shipping charges will not be refunded on returned merchandise.
*Should there be any exception, i.e. where we cannot replace an item which is defective, only the standard ship charge will be refunded. (i.e. Fed Ex additionals will not be refunded).
*Additional fees may be charged if the item has been altered or damaged.


We reserve the right to refuse service to anyone for any reason.

Janet Davis Music Company is not responsible for typographical errors in pricing,  or errors concerning product descriptions & specifications,  either on our web site or in our catalog.  Prices are subject to change without notice.